Question 1

Do different colors have different temperaments?

Accepted Answer

The answer is no! Despite what you might read on the internet, this just isn’t true. Temperament is based on genetics of parents and grandparents just like us humans!

Question 2

What health clearances do your dogs have to pass?

Accepted Answer

Here at Fairhaven Farm, our girls and our studs have to pass a series of genetic health clearances from their DNA, eyes, heart, to OFA certifications of Hips and Elbows to ensure they are clear of all genetic defects. We only use those who pass with flying colors to ensure their offspring are also the healthiest possible. Our dogs also visit the vet regularly for their vaccinations and health checks.

Question 3

How much do you charge?

Accepted Answer

A non-refundable deposit of $1,000 will be required once your application has been approved. After that the remaining amount of $4,000 will be due at the time of pick up or delivery (delivery fee will be added and based upon location). 
Make a total cost of a puppy $5000.

Question 4

Can we pick up our puppy in person?

Accepted Answer

Absolutely! We would love for you to see the care and love we give all of our dogs and puppies while they are here at Fairhaven Farm as well as the environment they have been raised in, but please remember this is by appointment only.

Question 5

Can you deliver my puppy?

Accepted Answer

We can! Depending on location will depend on the additional cost due at the time of service and the mode of transportation you prefer we use in getting your new companion to you.

Question 6

Why is your deposit non-refundable?

Accepted Answer

We work hard to provide our puppies to those who are serious about claiming a companion from Fairhaven Farm.  Because we have many people asking about our puppies, a payment of a non-refundable deposit indicates to us that a potential buyer is serious and not just “window-shopping,” putting their names down on a waitlist or multiple waitlists without any intention of actually getting a puppy leaving that potential companion lacking a home when the time does come for them to leave us. Puppies are sold on a "first come, first serve" basis. A deposit on a puppy reserves you a spot on our waiting list for either a current or future puppy of your specification, if possible. Although your deposit is non-refundable, it is transferrable to another litter of current or future availability if we cannot provide to you what you need or if you are unable to take the puppy at the current time. Many of our litters are booked even before they are born which is why we strongly suggest that if you are interested in a puppy from Fairhaven Farm that you place a deposit. We will work diligently to have your puppy to you within 12 months. IF we are unable to produce a puppy for you within 12 months, you will be refunded (this will not include you as a purchaser not being able to take a puppy or not being able to pay for the puppy in full.)

Question 7

Do you offer training services?

Accepted Answer

Because our puppies are constantly with us, being socialized and playing on multiple platforms your puppy will already have a head start on potty training, crate training, stairs, and will be familiar with basic commands at 8 weeks old. If you are interested in further training in these areas, you can ask us about pricing and length of time.

Question 8

Do you offer a refund on puppies?

Accepted Answer

Fairhaven Farm Labradors has a non-refundable policy once a puppy has been purchased. However, we will provide a new puppy in the case that there has been a failed medical examination of your puppy at your veterinarian office within the first 7 days of arriving at your home AND is confirmed with our veterinary office with documentation. Each of our puppies have been thoroughly examined by our own veterinarian at 7 weeks and will only be placed in a home if cleared. Because illnesses in dogs are contagious and found at such places as Rest Areas while traveling to their new homes, we will not replace a puppy due to illnesses not found here at Fairhaven Farm. We also understand there may be exceptions to this rule due to emergencies that happen and can communicate those exceptions if they arise.

Question 9

When can my puppy go home?

Accepted Answer

Puppies can go home after they are 8 weeks old and NOT BEFORE. NO EXCEPTIONS! This ensures the best for your new puppy! They will visit the vet for their first set of vaccinations and a check up usually during week 7. 8 weeks gives the puppies ample time to get the nourishment from their mommas, learn to eat solid food and the training they need before they go to their new homes.

Question 10

Can I return the dog if unforeseen circumstances prevent me from keeping it?

Accepted Answer

We have a return policy in place to provide a safe and loving environment for our pets if you can no longer care for them. Any dog that comes from Fairhaven Farm is welcome back at any point of its life, no questions asked but a refund will not be issued.

Frequently asked questions